Welcome to the Supply Ontime Privilege Club!
With your first purchase, you automatically become a member of our loyalty program and start collecting points, which you can use toward future purchases. Each point is equivalent to one dollar, making it easy to understand your balance.
The more you buy, the more you earn. Our program includes three tiers, each offering increasing benefits — a higher percentage of points earned, exclusive discounts on our Freight Request service, and the ability to place phone orders with deferred payment.
- All new members start at the Master level, earning 2% back in points on every purchase.
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Pro Level: Spend $10,000 or more within any 90-day period to unlock the Pro tier. Enjoy 3% back in points, a 5% discount on Freight Request service, and the ability to place phone orders up to $3,000, with a 2-day grace period to pay after delivery.
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Expert Level: Spend $30,000 or more in a 90-day period to reach Expert status. Earn 4% back in points, get a 10% discount on Freight Request service, and place phone orders up to $10,000, also with a 2-day grace period after delivery.
We're always working to bring even more value to our loyal customers — stay tuned for new perks coming soon!
How Our Program Works
Our loyalty program is designed to reward you every time you shop with us. At the Master level you earn 2% back in points on the money spent, excluding taxes and delivery costs. Each point is worth $1. For example, if you spend $634.48 before tax and delivery fee on our website, you'll earn 12 points, which is $12 you can use on your next purchase.
In addition to earning points on purchases, you can also collect bonus points:
- Create an Account: Receive 10 points when you sign up.
- Birthday Reward: Enjoy 10 points as a special birthday treat.
- Social Media: Earn by 10 points by following us on Facebook and Instagram.
Using Your Points
Redeeming your points is simple. After earning points, log into your account, head to the Redeem section, and select the number of points you'd like to use. You'll receive a promo code that can be applied at checkout for instant savings on your next order.
Restoring Points from Past Purchases
Even if you didn’t create an account when you made a purchase, your points are still linked to the email address used at checkout. These points are waiting for you, and once you create an account, you can access and redeem them along with any additional points you earn.
